Human Capital

HR + WORKFORCE STRATEGIES

North Highland can help clients better understand their workforce needs and then translate those needs into specific strategies for attracting, developing and retaining the right talent.

HR PERFORMANCE

North Highland can help HR clients improve everything from a single administrative HR process to a full-scale HR transformation. Our tools provide a menu of assessments, including benchmarking, best practices, measurement, service delivery and compliance.

ORGANIZATIONAL DESIGN

Our approach to organizational design begins when we help you define the structure needed to achieve your vision, determine accountabilities and identify handoffs. Next, we develop a detailed organizational structure with clear roles and responsibilities. Then, we devise a roadmap to transition to the new structure, along with the right resources to help you get there.

OPERATING PROCESSES

North Highland's approach starts with collaborative sessions to define the "how" behind the functional alignment and clarify accountabilities and responsibilities at key interaction points. This provides a common understanding of each function's reason for being, perceptions, problem areas, process accountabilities and expectations. These insights then help define and optimize roles and improve workflow. By involving them early, people know what to do to make it work.

WORKFORCE PERFORMANCE + SKILLS DEVELOPMENT

We help clients improve the performance, efficiency, and effectiveness of a targeted workforce. We design the competency model, career paths and learning and development curriculum to operate in line with industry best practices. Our library of accelerators - job descriptions, competency models and career paths - for common workforces (such as information technology, human resources, and finance) help to speed the desired results.

WORKFORCE TRANSITION

North Highland's workforce transition services focus on mapping existing resources to roles in the new organization and acquiring new talent to fill any gaps. We provide the tools, techniques, and advice to manage the change, plus create inspiring onboarding programs. Then, we continue to develop the capabilities of the organization as its culture evolves.