How We Help
Financial Firms Lag in Customer Experience Success, Efficiency
The Future Is Horizontal: How Can Wealth Management Firms Compete On…
The Future is Horizontal: Competing on Enhanced Experience and…
Financial Fraud Indicators Revealed in Common Data Collection
Driving Client Loyalty with Modern Data Methodology
Jill JacquesGlobal Financial Services Lead
Jill Jacques has more than 18 years of experience in the financial services industry, in both the retail and institutional lines of business. She leads a diverse group of consultants, helping retail and institutional clients creatively solve the complex problems facing the financial services industry.
Charles VivianManaging Director Firm Leadership
Charles serves as Managing Director, enhancing the firm’s client strategy and activities. With more than 20 years of experience and based in London, Charles is laser focused on ensuring that North Highland is focused on broadening and enhancing the services we provide to better meet the evolving needs of our clients and to respond to the rapidly changing business environment.