Customer and competitor-driven disruptions are business-as-usual.
For the financial services industry, the accelerated pace of change demands a more flexible model to serve its customers. North Highland partners with financial services and management organizations, including 20 of the top 25 global financial institutions, to help them convert disruption and regulation into growth opportunities. Through proactive risk management, innovative process improvement, and customer and employee experiences that differentiate, we help organizations of all sizes grow and innovate faster.
How We Help
Latest Thinking
Jill Jacques
Global Financial Services Lead and Client Partner Vice PresidentJill Jacques is the Global Financial Services Lead with North Highland. She has more than 18 years of experience in the financial services industry, in both the retail and institutional lines of business. She leads a diverse group of consultants, helping retail and institutional clients creatively solve the complex problems facing the financial services industry.
Charles Vivian
Managing Director Firm LeadershipCharles serves as Managing Director, enhancing the firm’s client strategy and activities. With more than 20 years of experience and based in London, Charles is laser focused on ensuring that North Highland is focused on broadening and enhancing the services we provide to better meet the evolving needs of our clients and to respond to the rapidly changing business environment.