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Acquiring the Bridge
ACQUIRING THE BRIDGE

The Bridge, a rapidly growing full-service technology and data consultancy, joins North Highland furthering our digital, tech and AI expertise. ​

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Connected Change
CONNECTED CHANGE

Our latest report informed by 500 business leaders reveals how to unlock AI's true value.

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Future of AI
FUTURE OF AI

North Highland's AI expert shares a future where hyper-personalization is made possible for everyone.

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What Makes Us Special
WHAT MAKES US SPECIAL

Are you ready to work with changemakers who bring fresh perspectives, global experience, and a passion for solving problems?

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Retail

Creating Immersive Retail Experiences

Delivering Speed to Value

We help retail leaders optimize their workforce, transform digitally to deliver a seamless customer experience, and react more flexibly to a rapidly changing industry. With extensive experience helping retail companies meet market needs, we improve speed to value with retail-specific solutions.
 
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Workforce Optimization

North Highland customizes traditional workforce approaches to solve the high-turnover retail industry's challenges. We merge business silos, optimize operations, and enable data-driven decisions to create a change-ready workforce in the store, at HQ, and at the distribution center.

Workforce Optimization

North Highland customizes traditional workforce approaches to solve the high-turnover retail industry's challenges. We merge business silos, optimize operations, and enable data-driven decisions to create a change-ready workforce in the store, at HQ, and at the distribution center.

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Digitally Enabled Transformation

North Highland partners with you to support large-scale modernizations from strategy through adoption, including digital transformations and data-related initiatives designed to improve experiences. Our team specializes in crafting an actionable roadmap to a successful transformation and helping bring that roadmap to life.

Digitally Enabled Transformation

North Highland partners with you to support large-scale modernizations from strategy through adoption, including digital transformations and data-related initiatives designed to improve experiences. Our team specializes in crafting an actionable roadmap to a successful transformation and helping bring that roadmap to life.

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Operational Adaptability

We partner with you to implement integrated solutions across the retail business system to better predict product needs, manage inventory flow, and improve operations. With a deep understanding—from merchandise planning and predictive tooling to distribution center operations and cross-functional operating models—we help you plan for the unknown and react to the changing world.

Operational Adaptability

We partner with you to implement integrated solutions across the retail business system to better predict product needs, manage inventory flow, and improve operations. With a deep understanding—from merchandise planning and predictive tooling to distribution center operations and cross-functional operating models—we help you plan for the unknown and react to the changing world.

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Managed Services

We partner with you to understand upcoming demand, onboard project-ready resources, manage performance, and ensure that knowledge is retained. Ultimately, our model increases your delivery quality while curbing internal costs.

Managed Services

We partner with you to understand upcoming demand, onboard project-ready resources, manage performance, and ensure that knowledge is retained. Ultimately, our model increases your delivery quality while curbing internal costs.

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Workforce Optimization

Our tailored workforce solutions address retail turnover challenges. By integrating departments, improving operations, and using data, you'll build flexible teams throughout your organization.

Workforce Optimization

Our tailored workforce solutions address retail turnover challenges. By integrating departments, improving operations, and using data, you'll build flexible teams throughout your organization.

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Digital Transformation

Our expert teams support large-scale modernizations, from strategy to adoption. Specializing in digital and data initiatives, we craft actionable roadmaps to bring your vision to life.

Digital Transformation

Our expert teams support large-scale modernizations, from strategy to adoption. Specializing in digital and data initiatives, we craft actionable roadmaps to bring your vision to life.

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Operational Adaptability

We offer integrated solutions for product prediction, inventory, and operations. Our expertise covers merchandise planning to distribution, aiding adaptation to change.

Operational Adaptability

We offer integrated solutions for product prediction, inventory, and operations. Our expertise covers merchandise planning to distribution, aiding adaptation to change.

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Managed Services

We partner with you to forecast demand, onboard resources, manage performance, and retain knowledge. Our model boosts delivery quality while reducing costs.

Managed Services

We partner with you to forecast demand, onboard resources, manage performance, and retain knowledge. Our model boosts delivery quality while reducing costs.

Our Approach & Tech Capabilities

This industry is comprised of distinct, but mutually dependent divisions which include brands (suppliers), manufacturers, distributors, retailers and consumers. Our broad understanding of the CPG industry allows us to focus on helping organizations adapt to the ever-changing environment, enable growth, eliminate critical pain points and provide a competitive advantage in the marketplace.

Get to Know You

Leap to a higher level of understanding about your business – where you’ve been, where you are, where you aspire to be.

  • Detailed Interviews w/ Key Company Leaders
  • Review of Existing Processes & Technologies
  • Review of Current State of Organizational Design & Investigation of Future State Requirements
  • High Level Analysis of Documentation & Products

Capabilities:

  • Sales & Strategy Execution
  • Fractional Leadership
  • Business Review
  • Data Management
  • Unit Economics & Pricing
Market Comprehension

Complete an assessment of your market by leveraging both syndicated and public data sources to identify.

  • Total Category Opportunities
  • Trends and Attributes that are present and driving business
  • The Size of the Pie for Each Format to Analyze Potential for Expansion

Capabilities:

  • A-Z Brand Management Support
  • Marketing Strategy
  • Sales & Broker Management
  • Sales Material & Deck Builds
  • Distributor Management & Deduction Insights
Data Analysis & Insights Provide actionable insights on performance, filling opportunity gaps and understanding current performance.
  • Create Dashboards
  • Set & Track KPIs
  • High Level Analysis of Internal & External Data
  • Utilization of Distributor & Retailer Data

Capabilities:

  • Driving the Road to Retail
  • Trade Spend Planning & Tracking
  • Management & Staffing Review & Support
  • Promotional Strategy Development
  • Third Party Logistic Strategy & Advisement
Understand Your Road to Retail

Summarize the current state and provide an overview of recommendations for the channel (and retailers) to drive targeted growth, while ensuring operations and cash flow can support it. The roadmap will include.

  • If/when the category review schedule impacts the timeline to present, where possible
  • Feedback on any retailers that you are specifically looking for insights on
  • High level review of cost of doing business

Capabilities:

  • Retailer Merchandising, Assortment, Analysis & Planning (MAAP)
  • Category Layout Analysis
  • Retailer Item Assortment Assessment
  • Categorization
  • Retailer Holiday/Seasonal & Promotional How To
  • Front End Register Development

Revamp Your Approach to Transformation

Supporting these initiatives requires substantial investment. Enter IIJA and IRA, offering funding to boost operational efficiency and reduce upfront costs for emissions reduction goals. They serve as a powerful springboard for your success. Let's make a greener future together.

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