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Acquiring the Bridge
ACQUIRING THE BRIDGE

The Bridge, a rapidly growing full-service technology and data consultancy, joins North Highland furthering our digital, tech and AI expertise. ​

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Connected Change
CONNECTED CHANGE

Our latest report informed by 500 business leaders reveals how to unlock AI's true value.

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Future of AI
FUTURE OF AI

North Highland's AI expert shares a future where hyper-personalization is made possible for everyone.

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What Makes Us Special
WHAT MAKES US SPECIAL

Are you ready to work with changemakers who bring fresh perspectives, global experience, and a passion for solving problems?

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SHAPE THE FUTURE OF PEOPLE-FIRST HEALTHCARE

Reimagining the Future of Healthcare

North Highland will help you accelerate and action on your growth initiatives. From aligning your strategy with your goals and culture to optimizing implementation and driving team digital enablement, we empower you to reach your full potential. 
 
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Strategic Growth

At any digital strategy stage, we help by introducing or optimizing services and modernizing your processes. Our experience helps build valuable strategies, while our partner network ensures faster market entry.

Strategic Growth

At any digital strategy stage, we help by introducing or optimizing services and modernizing your processes. Our experience helps build valuable strategies, while our partner network ensures faster market entry.

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Workforce Enhancement

Through data-driven planning, modern HR processes and skilling, we partner with you to create a strong employee experience and a flexible workforce model that grows with you.

Workforce Enhancement

Through data-driven planning, modern HR processes and skilling, we partner with you to create a strong employee experience and a flexible workforce model that grows with you.

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Digital Enablement

We bridge the gap between business units and tech, helping employees reduce manual processes and innovating change to achieve your desired business outcomes.

Digital Enablement

We bridge the gap between business units and tech, helping employees reduce manual processes and innovating change to achieve your desired business outcomes.

Tech Expertise

The healthcare industry is a dynamic sector with many interconnected systems, processes, and stakeholders. Our industry perspective is rooted in a top-down view of the entire ecosystem, including patients, payers, and providers. We focus specifically on the integration of people, technologies, and operations to create a more effective healthcare system.

Healthcare Supply Chain Transformation

Optimizing and enhancing the healthcare supply chain, including assessing and improving processes, integrating new technologies, managing supplier relationships, and ensuring compliance with regulations.

Industry Capabilities

  • Supply Chain Assessment and Optimization
  • Technology Integration
  • Supplier Relationship Management
  • Logistics and Distribution
  • Compliance and Risk Management
  • Strategic and Emergency Sourcing Services
Healthcare Reporting & Analytics

Collecting, processing, and analyzing healthcare data to provide actionable insights, including automating claims processing, managing drug spend, and leveraging analytics and AI to support decision-making.

Industry Capabilities

  • Claims Processing Automation
  • Commercial Drug Spend Reporting
  • Healthcare Data Management
  • Regulatory Compliance Reporting
  • Healthcare Analytics & AI
Physician & Patient Experience

Improving the experiences of both physicians and patients within the healthcare system, encompassing strategies to enhance patient satisfaction, engage physicians, implement digital health solutions, and improve care coordination.

Industry Capabilities

  • Patient Experience Enhancement
  • Physician Engagement and Satisfaction
  • Digital Health Solutions
  • Communication and Collaboration Tools
  • Care Coordination and Management
Healthcare Marketing Ecosystem

Addressing the marketing and communication needs within the healthcare sector, including developing and managing marketing agency portfolios, strategizing marketing operations, and leveraging data-driven marketing techniques.

Industry Capabilities

  • Marketing Vendor Portfolio
  • Marketing Operations and Strategy
  • Data-Driven Marketing
  • Patient Acquisition and Retention
  • Public Relations and Communications Organization

93%

of clients say we flex for change
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North Highland’s Human-Centered Organization Design Methodology is tailor-made for building client capability with its collaborative approach that incorporates drivers of employee engagement from strategy through execution. 

ALM Intelligence

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With its people-centric, experience design driven approach, North Highland stands out for its ability to operationalize change strategies and mobilize client resources to achieve tangible results.

ALM Intelligence

30 Years

managing complex programs

92%

of clients are repeat buyers
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North Highland’s sensitivity and respect for their client’s culture is a differentiator that enables the firm to consult effectively at all levels of an organization. 

ALM Intelligence

From the Analysts

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