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DELIVERING SPEED TO VALUE
We help retail leaders optimize their workforce, transform digitally to deliver a seamless customer experience, and react more flexibly to a rapidly changing industry. With extensive experience helping retail companies meet market needs, we improve speed to value with retail-specific solutions.
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Revamp your approach to transformation efforts, be it systems or infrastructure investments.
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Russell Martin
Vice President, US Retail Lead
<p>Russell brings experience in complex project and program management for the retail and manufacturing industries. His expertise includes store operations, specialty sales, e-commerce, master data management, strategy articulation, facilitation, and change management.</p>
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Elizabeth Lloyd
Associate Vice President, US Retail Lead
<p>Elizabeth is North Highland’s retail lead in the West. She has extensive experience in management consulting with specific expertise in program management and change management. Elizabeth brings a strong retail background to her clients as well as her people-forward approach to consulting.</p>
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Tom Matthews
Associate Vice President, UK Retail Lead
<p>Tom has spent the last 10-plus years working on large-scale technology programs, with a real passion for working across the tech operations, delivery, and business functions to design and land technology change that delivers customer value.</p>
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Andrew Billings
Vice President
<p>Andrew is a Vice President at North Highland, leading the firm’s Supply Chain practice. He brings a dozen years of management consulting experience in end-to-end supply chain strategy, operational transformation, system implementation, and cost reduction.</p>
Warren Wills
Associate Vice President
<p>Warren is an Associate Vice President in North Highland's Strategy practice with a focus on global supply chain strategy, operational performance improvement, speed-to-market strategy, and profit improvement strategy.</p>
Samantha Ferrie
Senior Director
<p>Samantha Ferrie is Senior Director of Business Development with North Highland. She leads the Retail & CPG business development team and also supports financial services and healthcare clients. <br />
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Prior to North Highland, Sam worked in technology consulting with strong business development leadership and marketing experience. <br />
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Sam received her Bachelor of Science from Northern Arizona University and her Master of Arts from University of North Carolina Charlotte.</p>
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