Nicholas Alford is a consultant with North Highland, bringing eight years of combined experience in state government and healthcare. Nicholas specializes in public health improvement planning, strategic planning, grant management, program evaluation, Medicaid policy analysis, and patient access operations.
He has led initiatives to optimize agency workforce models, implement State Health Improvement Plans, and deliver data-driven insights to improve operational efficiency and ensure compliance with legislative requirements. His experience includes developing healthcare staff training programs, managing patient information systems, and conducting health trend analyses to secure funding for public health initiatives.
As a consultant, Nicholas has supported projects such as the development of a Medical Code Crosswalk for a State Department of Children and Families, creating a behavioral health services matrix that mapped procedure and diagnosis codes to funding sources and aligned offerings with Medicaid health plans to improve coordination and coverage. He has also served as a subject matter expert in modernizing public health laboratory fee structures and workflows through market and cost analyses, stakeholder engagement, and compliance reviews, identifying opportunities to optimize revenue and efficiency.
Additionally, Nicholas conducted workload observations for a State Department of Human Services to update workforce models, providing actionable insights for resource allocation and alignment with legislative requirements. His work consistently focuses on improving efficiency, addressing health inequities, and enhancing community health services through strategic planning, technical assistance, and grant facilitation.
