In a piece for Inbound Logistics, Sr. Managing Director and Supply Chain Practice Lead, Andrew Billings tackles the perceived tension between productivity and workforce engagement in modern supply chain networks.
The piece emphasizes the importance of sustaining workforce programs and balancing cost-efficiency with engagement through performance coaching and performance-based bonus incentives, which are crucial for maintaining productivity and workforce satisfaction in the evolving supply chain landscape.
“The supply chain workforce will continue to evolve, but leaders who invest in both productivity and engagement now will be best positioned for whatever comes next,” Andrew shared. “By combining robust coaching programs with thoughtful performance incentives, organizations can achieve operational excellence and workforce satisfaction, defining the performance standard for years to come.”
