The Medicaid Enterprise System Conference (MESC) is a national conference and community for state, federal, and private sector individuals to exchange ideas related to Medicaid systems and health policy affected by those systems. In this article, North Highland experts leverage insights gathered at this year’s event to discuss key takeaways and trends you’ll want to know about.
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Rick Zelznak on the Ideal Health & Human Services Operational Model
Over 65% of health and human service (HHS) leaders believe that flexible ways of working and operating are essential to successful change. When developing the ideal operating model, HHS leaders should consider four key elements to mobilize their strategy, drive outcomes from their customers, and adapt to changing conditions.