North Highland has been an essential extension of the nonprofit’s customer data and analytics expansion program, providing expert solutions that allow it to execute on its strategic initiatives. Our client now has a customizable dashboard and a roadmap for executing its five-year strategic plan.
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- Data and Systems Modernization
HIT Connect Summit 2023: Insights from North Highland
In March, North Highland had the pleasure of attending the 2023 HIT Connect Summit. North Highland experts share the insights gathered at this year’s event and discuss key takeaways and trends you’ll want to know.
The Great Reinforcing: Realizing the “People ROI”
Amidst a storm of workforce shortages, rapidly evolving social and political priorities, a new generation of workforce expectations, and financial safeguarding, are you pursuing the right talent strategy?
RAIL TECHNOLOGY MAGAZINE: Sue Saikia on the Future of Railway Skills and Technology
The UK rail industry is eagerly seeking change and transformation starting with technology and skills gaps caused by the COVID-19 Pandemic. Sue Saikia, Vice President, details how filling skills gaps, such as data analytics and digital development, in the railway industry should be a collaborative effort.
CIO MAGAZINE: Ben Grinnell on Restructuring Your IT Organization
How do you know when your organization’s current IT structure needs a revamp? According to Ben Grinnell, Managing Director, IT’s reputation plays a role in its structure, making its reorganization a group effort to resolve.
North Highland Sparks Thought at IBTTA Technology Summit
What four questions should you be asking to jumpstart your transformation in the transportation industry? Learn what you should consider and more from North Highland's visit to the IBTTA Technology Summit.
NH Named by Independent Research Firm for Digital Transformation
North Highland was named among “Notable Providers” in the small market size segment of Forrester’s The Digital Transformation Services Landscape, Q3 2023 report.
Powering Experience at the Speed of Insight
In partnership with a global timeshare company, our team developed a compelling business case for modernizing the data and IT systems needed to target the right audiences, deliver a resonant CX, and build lasting capability for CX differentiation.
Driving Experience with Insights: Questioning the Way to a Customer-Centric, Data-Driven Culture
Organizations can build a data-focused culture that’s primed to create stronger customer experiences by focusing on five key questions. By answering these five fundamental questions, leaders can shift their organizations’ ways of working to understand its customers, driving competitive advantage.