People and Change | North Highland

It's time to put people at the center of change.

Rapid change is non-stop. And despite the need for swift adaptation, many organizations simply aren’t built to pivot quickly. Traditional change management approaches are often based on ideal business scenarios, desired results, and assumptions about employee needs. Poorly manage change, and you could suffer diminished productivity, employee engagement, and retention—a damaging triple threat to the bottom line. We have a better way.

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Sustaining change through culture and mindsets.

Organizations need a purposeful change management approach that directly addresses the different needs and challenges of employees and leaders alike. In action, it should maximize engagement while mitigating the risks of change saturation. For change to land and last, businesses must also focus on cultivating the cultures and mindsets that champion change as a path to growth.

Let's inspire change together.

North Highland's Change Management practice addresses the challenges and seizes the opportunities presented by the breakneck pace of change. Our work empowers you to innovate and outpace the competition by unlocking the potential of your people. We supplement traditional change management approaches with techniques that drive higher adoption and minimize change saturation, including design thinking, behavioral science and agile delivery. The result? Lasting change and mindsets that embrace disruption as an opportunity to grow.

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Culture Culture powers continuous transformation. We make change happen by understanding the current climate, including spoken and unspoken perceptions, and continuing to build against a set of eight cultural drivers.

TOUCH

Organizational Change Management Summoning logic and creativity, we help demystify how to make change happen on the ground. Whatever the nature of your change initiative, we can help you inspire change, engage your people, and accelerate business results.

"North Highland was hired to lead a three-year change management effort for the Nuclear Merger Program; in reality, they provided so much more. I found their staff to be professional, articulate, and well-capable of filling whatever leadership role was needed within the 20+ individual IT projects."

IT Business Program Director, Energy Company

Our Approach

We partner with clients to build nimble, employee-centric organizations that are poised for growth, change, and lasting success.

Multidimensional Evaluation

Evaluate the landscape beyond people, process, and systems to consider additional dimensions of experience and structural frameworks.

Focus on Differentiators

Instead of applying a one-size-fits-all methodology, we focus and act quickly on areas of greatest short and long-term impact.

Capability Building

Change, transformation, and workforce development are significant investments, not just deliverables. We work hand in hand with your team, beyond the design phase to embed enduring solutions and capabilities.