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Let's talk
Acquiring the Bridge
VISION TO VALUE

North Highland refreshes their bold approach to consulting and launches a new brand promise.

Our promise to our clients
Connected Change
CONNECTED CHANGE

Our latest report informed by 500 business leaders reveals how to unlock AI's true value.

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Future of AI
FUTURE OF AI

North Highland's AI expert shares a future where hyper-personalization is made possible for everyone.

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What Makes Us Special
WHAT MAKES US SPECIAL

Are you ready to work with changemakers who bring fresh perspectives, global experience, and a passion for solving problems?

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Heather Balkema

Heather Balkema, Senior Director, Rapid Innovation Lead

Heather Balkema

Sr. Director, Rapid Innovation Lead

Heather is a Master Practitioner in North Highland's Experience Design capability. She is a dynamic leader with the ability to motivate and inspire teams to deliver customer-centric programs that drive brand equity and sales. Heather has over 20 years of experience in marketing strategy, advertising, and experience design across a variety of leading consumer and B2B brands.

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