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Acquiring the Bridge
ACQUIRING THE BRIDGE

The Bridge, a rapidly growing full-service technology and data consultancy, joins North Highland furthering our digital, tech and AI expertise. ​

Future of AI
FUTURE OF AI

North Highland's AI expert shares a future where hyper-personalization is made possible for everyone.

What Makes Us Special
WHAT MAKES US SPECIAL

Are you ready to work with changemakers who bring fresh perspectives, global experience, and a passion for solving problems?

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Cost Optimization in Transportation

The Transit Fiscal Cliff

You’re quickly approaching a fiscal cliff. As a transit agency, you’re caught among demands for service, evaporating federal funding, new ridership norms, an aging workforce, and political pressures. Combined with the seemingly impossible task of maintaining safe, reliable operations with far fewer resourcesit's no easy feat to navigate.

21% fewer riders vs. pre-pandemic levels
70% large transit agencies will face a fiscal cliff by 2028

Paving the Way to a Financially Sustainable Future

Your transit agency stands at a crossroads. By enhancing rider experience and creating innovative revenue streams, you can boost community loyalty while using real-time analytics to optimize operations. With a transformed workforce and data-driven decision making, you'll build true resilience.

Limited Data Capabilities Your workforce may lack the tools and skills to collect and use data effectively for decision-making.  
Bureaucracy Your ability to move quickly is often slowed by regulations, politics, and established processes.  
Siloed Departments Poor coordination of internal departments and transit modes creates inefficiencies and impacts rider experience.  
Resource Misalignment Without clear data-driven priorities, balancing service efficiency with required equity coverage becomes difficult.  
Short-Term Incentive Structure Limited funding often forces you to delay maintenance and upgrades, leading to higher costs in the long run.  
Operational Alignment Willingness to take a data driven approach to reconcile your operations with today’s passenger demands.  

Transit agencies that overcome these obstacles will not only survive the coming financial challenges but emerge stronger. The time to transform is before the crisis fully hits.

50% of transit workers near retirement
92% of agencies face hiring challenges
Only 45% of US cities have effective multimodal transit
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A Differentiated Way to Discover Value

We help you turn strategy into execution by implementing the opportunities that best fit your agency's needs, ensuring sustainable transformation.

Here's how you'll lead the transformation:

1
Fiscal
You'll establish sustainable, diversified revenue streams through strategic funding channels - including environmental financing, commercial partnerships, property development, government programs, and third-party opportunities.
2
Operational
You'll drive operational excellence through data-driven insights – from ridership analysis and fare collection to dispatch systems and cross agency collaboration - while preserving service quality and passenger benefits.
3
Organizational
Transform your organizational effectiveness through streamlined structures and processes - encompassing strategic workforce management, modernized governance, automated operations, enhanced technology delivery, and collaborative workforce partners.
4
Capital
Your agency will maximize capital asset value through modern and transparent processes, advanced asset management, and predictive maintenance protocols.

Impact That Lasts

Organizations partnering with us convert hidden potential into measurable business results that satisfy stakeholder expectations and fund innovation.

 

Transforming a Transit Agency

North Highland identified ~$400M in year-one benefits through workforce optimization, technological advancement, real estate optimization, and service delivery enhancements.

91%

of clients say we deliver value quickly
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Hiring North Highland provides you with a trusted partner and advisor to help shape ideas and strategies, as well as a driven and experienced collaborator to implement plans at pace and achieve the expected business outcomes.

Leader

Human Resources

90%

of clients say we successfully implement recommendations
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Take the Next Step

Learn how you can navigate fiscal challenges, fulfill stakeholder expectations, and unlock the funds needed for your innovation agenda.